Who Can Use This Service?
Anyone can use our telecounseling service — youth, students, parents, families, or individuals facing stress, grief, anxiety, addiction, or emotional confusion. You don't need a diagnosis or a formal referral. If you feel like you need to be heard, this service is for you.
Why Do People Call?
People reach out for many reasons, including:
- Feeling anxious, overwhelmed, or emotionally low
- Experiencing relationship or family issues
- Dealing with grief, trauma, or loss
- Facing peer pressure, identity questions, or addiction
- Wanting to talk to someone without judgment
Whatever you're carrying — big or small — you can talk to us.
How Do I Access Telecounseling?
- Call our helpline number: 90777 21082 | 98631 64425
- A trained listener will answer and speak with you confidentially.
- If needed, we'll guide you toward further support or connect you with local resources.
Explore Our Resources
We've collected resources, stories, and guidance for you—so you can better understand your emotions, cope with challenges, and feel supported along the way.
Telecounseling - FAQs
Telecounseling is a listening and emotional support service over the phone, where you can speak with a trained listener about what you're going through.
Yes, TLS offers telecounseling free of cost as part of its community service.
Anyone — youth, students, parents, individuals in distress — anyone who needs someone to talk to.
Yes. Everything you share remains confidential unless there is a serious risk of harm to you or others.
A typical call lasts between 45-50 minutes, depending on your need.
We believe in always being there for our client. We are available 24/7.